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Director, Client Services | Prudential Financial | Scranton, PA
Prudential Financial, Inc. is a multinational financial services leader
with operations in the United States, Asia, Europe, and Latin America.
Leveraging its heritage of life insurance and asset management
expertise, Prudential is focused on helping individual and institutional
customers grow and protect their wealth. The company's well-known Rock
symbol is an icon of strength, stability, expertise and innovation that
has stood the test of time. Prudential's businesses offer a variety of
products and services, including life insurance, annuities,
retirement-related services, mutual funds, asset management, and real
estate services. For more information, please visit http://www.prudential.com.
This position is responsible for leading a group of 40- 60 associates
through 3-5 direct reports who are responsible for the ongoing servicing
of our clients'retirement plans. Responsibilities are for overall day to
day service operations of 3 - 5 service teams. This person is
accountable for deliverables as it relates to maintaining service
measures, financial budget numbers, client satisfaction scores, and
employee satisfaction goals for these teams, as well as the rest of the
Plan Sponsor Services.
A qualified candidate will have strong, proven leadership skills with a
solid defined contribution plan and financial services background. The
incumbent will autonomously translate broad strategies into clear
projects and initiatives within the organization. This individual will
provide direct leadership, management and development oversight to a
team of Client Consultants.
JOB REQUIREMENTS:
A Bachelors Degree is strongly preferred. Masters
degree is a plus.
No less than seven years of experience with defined contribution plan
administration and financial services is required.
No less than five years of management experience with qualifications to
manage managers is required. Strong leadership skills are essential.
Demonstrated skills in the development of associates and managers, and
the ability to establish clear direction and objectives for a team are
important.
Exceptional client, presentation, analytical,project management and
communication skills are important.
NASD Series 6 and 63 registrations must be obtained within 120 days of
employment in this position. State Insurance Licensing is also required.
Additional qualifications:
- Positive attitude
- Ability to think strategically and view business challenges from a
overall Prudential Retirement perspective
- Flexible
- Ability to partner
- Ability to work autonomously and handle multiple priorities
Travel may be required.
This position will be based in Scranton.
Prudential is an Equal Opportunity/Affirmative Action Employer and is
committed to diversity in its workforce.
The Prudential Insurance Company of America and its affiliates, Newark,
New Jersey are Equal Opportunity/Affirmative Action Employers and are
committed to diversity in our workforce.
Prudential is not seeking assistance or accepting unsolicited resumes
from search firms for this employment opportunity unless contracted with
Staffing. Agencies must work with Staffing as the primary point of
contact and follow the Prudential application process to be considered
for business. Regardless of past practice, all resumes submitted by
search firms to any employee at Prudential via-email, the Internet or
directly to hiring managers at Prudential in any form without a valid
written search agreement in place for that position will be deemed the
sole property of Prudential, and no fee will be paid in the event the
candidate is hired by Prudential as a result of the referral or through
other means. Note: Any search agreement entered into with Prudential
before January 2004 is null and void. Search firms are essential to the
recruitment and staffing efforts at Prudential and we value the
partnerships we have built with our preferred vendors. For this reason,
Prudential has established and regularly maintains a preferred vendor
list. Please note that even preferred vendors need to have a written
search agreement signed by the Director, Recruiting Programs, Staffing
at Prudential in place for the specific position in order for a fee to
be paid for any candidate referrals.
To apply for this position, please copy and paste the following link
into your browser address bar:
http://prudential.contacthr.com/11345362
or submit your resume and salary requirements through our homepage at
https://jobs.prudential.com/apply_online_1.asp?jobid=1332552
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